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OpenAir: Products & Services

NetSuite OpenAir is the leader in cloud-based professional services automation (PSA) and services resource planning software (SRP).

NetSuite OpenAir's PSA software supports your entire services organization with real-time visibility and anytime, anywhere access to the tools and information you need.

NetSuite includes the following modules:

  • Time tracking
  • Reporting/Dashboard
  • Resource Management
  • Expanse Tracking
  • Invoicing

Below are the list of Netsuite’s products:

  • NetSuite
  • NetSuite Oneworld
  • NetSuite CRM+
  • SuiteCloud Platform
OpenAir: Company Background

NetSuite Inc. is a leading vendor of cloud computing business management software suites, which was founded way back in 1998.

Corporate Headquarters

San Mateo, California, USA

Worldwide Locations

Ontario, Canada
Sydney, Australia/New Zealand
United Kingdom, Europe/Middle East/Africa
Tokyo, Japan
Hong Kong

Executive Team

Zach Nelson, President and Chief Executive Officer
Evan Goldberg, Chairman and Chief Technology Officer
Jim McGeever, Chief Operating Officer
Ron Gill, Chief Financial Officer
James Ramsey, Executive Vice President, Worldwide Sales and Distribution
Tim Dilley, Executive Vice President, Worldwide Services and Chief Customer Officer

OpenAir: Customer Feedback & Reviews

Here is a review of NetSuite from

NetSuite is an online accounting program and they offer good reporting options.

This accounting program has limited inventory tools and you have to change “roles” to see different aspects of the program.

The Verdict:

It is complex and can offer a variety of useful tools way beyond basic accounting, but may be a bit costly for some small businesses.

Click here to read the full review.

OpenAir: Business Credibility & Trustworthiness

NetSuite, Inc. is a BBB accredited business since the middle 2004. They got the accreditation in 07/06/2004.

They have the BBB rating A+ on a scale of A+ to F.

BBB has determined that NetSuite, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints.

Here is detailed BBB review page of NetSuite:

OpenAir: Website Popularity & Google Ranking

Many people have visited NetSuite globally on a daily basis and it shows on their search rankings is well.

Their Alexa rank is 2,312 globally and 1,010 in US and the site currently has links into 4300 sites.

Their Google page rank currently is 6/10, which is excellent.

Their Compete rank is 2,308 and they have 927,827 unique visitors.



OpenAir: Social Media Presence

Netsuite is very popular socially and its showing in their social presence.

Their Facebook page has 3,844 likes and 91 people are talking about their products.

Their Twitter page has 4,550 tweets, 192,356 followers and 3,387 followings until now.

Their You Tube page has 451 subscribers and 117,247 video views.

Their Linkedin page shows they have 1001-5000 employees and has founded in 1998.

Their Flickr page has plenty of photos of the Netsuite Inc.

Their Blog:  

Their RSS feed:

OpenAir: Website Security & Safety

According to Google safe browsing test, netsuite is currently not listed as suspicious and did not appear to function as an intermediary for the infection of any sites in the last 90 days.

NetSuite also has not hosted any malwares in the last 90 days.

Here is a detailed review page of Google’s safe browsing test for NetSuite:

OpenAir: Pricing & Packages

Here is a price comparison of NetSuite’s Openair and Projectorpsa:

NetSuite Small Business begins at $99.00 per month (includes 1 full user and 10 limited access users and $49.00 per user per month for additional full users)

NetCRM begins at $79.00 per month (includes 1 full user with additional users charged at $79.00 per user per month)

NetCRM+ begins at $129.00 per month (and includes 1 full user with additional users charged at $129.00 per user per month).

NetSuite with NetERP™and NetCommerce™ begins at $399.00 per month (which includes 1 full user and 10 limited access users with additional users charged at $99.00 per user per month.

There are three version of the software Team, Professional, Enterprise and they offer their subscription pricing in per user per month basis.

Team Edition:

$15 per user per month and monthly subscription is min $400

Professional Edition:

$25 per user per month and monthly subscription is min $500

Enterprise Edition:

$30 per user per month and monthly subscription is min $2,500

OpenAir: Shipping Rates & Policies

NetSuite is integrated with top shipping carriers, allowing you to manage all of your shipping needs from within NetSuite. You will have access to up-to-date shipping rates, increasing efficiency and lowering your fulfilment order processing costs. This shipping carrier integration also automates onerous tasks such as bulk fulfilment and label printing.

NetSuite uses the following shipping carriers:

  • FedEx
  • UPS
  • USPS

They ship internationally.

OpenAir: Payment Methods Accepted

NetSuite has simplified their payment options by providing suitable payment options that work well with the consumers. They have also simplified the credit card processing so there is no delay in purchasing.

NetSuite accepts the following payment methods:

  • Credit cards of all major brands like Visa, Master Card, American Express and
  • Debit cards of all major brands like Visa, Master Card, and American Express
  • PayPal
OpenAir: Returns, Refunds & Exchange Policy

Although they value you as their customer, they cannot accept returns on opened merchandise because you tried it and didn't like it or because you ordered the wrong thing and didn’t notice before you opened it. So read the product information carefully on their web site carefully and be sure you are ordering the product you want; check again before opening.

The customer must call customer service to return the product and they issue an RMA number to the customer.

When returning your order to the address listed on the packing list, which came with the original shipment, please be sure to return all items that came with the order so that you will receive proper credit.

The customer is responsible for the return shipping cost and the order Shipping and Handling is not refundable.

OpenAir: Product images & screenshots
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